FAQs

Retail 

We do NOT offer walk-in retail purchase options for our bakes at the moment as we are positioned and equipped only as a online-based bakery. All bakes are made to order (preorder basis). 

Ordering

Please place orders at least 2 days in advance. Our cut-off timing for orders will be 12pm for next day deliveries.

For last minute orders, please email us at humblebakerysg@gmail.com or drop us a DM on Instagram to check for availability.

Delivery

Island-wide delivery is available at $10 per location.

Free Delivery will be provided to 1 location for orders above $100.

Delivery is NOT available to Sentosa and Tuas.Delivery timing is between 12pm to 6pm.

Self-collection

Self-collection will be at 183 Jalan Pelikat, B1-27 (The Promenade @Pelikat), Singapore 537643 from Wednesday to Sunday, 12pm to 4pm. 

Storage and consumption

Storage and reheating instructions will be provided on the packaging.

Scones - Store in air-tight containers and consume in 3 days. Can be frozen for up to 3 weeks. Reheat at 180 degrees C for 3 - 5mins or toast until warm and crusty.  Allow to cool before eating. 

Filled Scones - Keep refrigerated and consume in 3 days. Can be frozen for up to 3 weeks. Reheat at 180 degrees C for 3 - 5mins or toast until warm and crusty.  Allow to cool before eating. 

Financiers -  Store in air-tight containers and consume in 3 days. Can be frozen for up to 3 weeks. Reheat at 180 degrees C for 3 - 5mins until soft and tender.  Allow to cool before eating. 

Chocolate Fudge Cakes - Keep refrigerated and consume in 4 days or freeze for up to 3 weeks. Allow to soften at room temperature for 15-20 mins. Not recommended to heat or microwave as toppings will melt into a mess. 

Sea-salt BrowniesKeep refrigerated and consume in 4 days or freeze for up to 3 weeks. Can be eaten chilled or allow to soften at room temperature for 15 mins. Can be warmed and paired with ice-cream. 

Burnt Cheesecake - Keep refrigerated and consume in 5 days. Best consumed well-chilled. Cheesecake may weep slightly at the base over time due to high dairy contents. This will not affect the taste and texture of the cheesecake. 

Strawberry Shortcake - Keep refrigerated and consume in 3 days. Do not freeze.

Are your bakes Halal?

Our bakes are not Halal-certified but we do not use pork and lard in all our products. Some bakes may contain alcohol.

Customised bakeboxes

Yes, we do tailor to customised bakeboxes but they will come with a minimum order quantity (MOQ) depending on the variety. Do email or DM us to enquire.

Wholesale

For wholesale orders for cafes, restaurants and other F&B outlets, please email us at humblebakerysg@gmail.com or drop us a DM on Instagram to enquire.

Customised cakes

We do not do customisation for our whole cakes which includes fondant toppers, acrylic toppers and fresh flowers etc.

For other requests, you may email us at humblebakerysg@gmail.com or drop us a DM on Instagram to enquire.

Cancellation policy

Cancellation of orders has to be made 3 days or earlier prior to delivery/collection date.

No refunds will be given for orders that have been processed as we have invested in time, manpower and ingredients.